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Cancellation and refund policy

For Puja Bookings

✓ Cancellations made 48+ hours before scheduled puja: Full refund minus 10% processing fee

⚠ Cancellations 24-48 hours before puja: 50% refund

✕ Cancellations within 24 hours: No refund

Group Puja Bookings (6+ people):

  • Cancellations 72+ hours before: Full refund minus processing fee
  • Within 72 hours: No refund
  • For Package Bookings

    ✓ Cancellations 30+ days before arrival: Full refund

    ⚠ Cancellations 15-29 days before: 50% refund

    ✕ Cancellations within 14 days: No refund

    Peak Season Policy

    During festivals & holidays: No refund for cancellations within 30 days

    Need Assistance?

    For assistance with bookings, cancellations, or refund inquiries, contact our support team at [email protected]