Help
Grievance Officer
If something went wrong and our help team has not put it right, write to our Grievance Officer.
Who handles your grievance
The Grievance Officer is being appointed. Until then, write to us through Help and we will treat it as a grievance. Contact Tirth
When we reply
We acknowledge your grievance within 48 hours and resolve it within one month of receiving it.
How to raise a grievance
- Write from the phone number or email you booked with.
- Give your booking code, such as TRT-24817, if it is about a booking.
- Say what happened and what you would like us to do.
You can also open a help case from My Tirth. Open a help case
If you are not satisfied
You can contact the National Consumer Helpline on 1915, or at consumerhelpline.gov.in, or approach the consumer commission.
Who sells your booking
Bookings on tirth.com are sold by TravNext Tech Private Limited.