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Help

How can we help?

Answers about bookings, changes, refunds and your account. Written by Tirth support and checked by a second person before they are published.

Where is my booking?

Every booking has its own booking ID, in your booking message.

Have a Tirth account

Your bookings are in My Tirth

Sign in with the mobile number you booked with. The code comes by SMS, with WhatsApp as the backup.

Open my bookings

Booked without an account

Find your booking

Enter the booking ID and your number. We send a code to the number on the booking, so only you can open it.

Find my booking

Something wrong with a booking? Ask for help from the booking itself in My Tirth: the case stays linked to it, and our replies stay in one place.

Help articles are on their way

Until then, ask us on WhatsApp or look up a booking.